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Account management Investment Processing

Fundrise was unable to authenticate my bank due to a name mismatch, what do I do?

You should have received an email from Fundrise indicating that your investment is on hold and how to resolve the issue.

If your email stated that your investment is on hold because the name on your account doesn't exactly match the name on the associated bank account, some possible reasons for this mismatch include:

Middle initial or nickname listed on your bank account
The bank account is a business account, but your Fundrise account is an individual account
Misspelling of your full legal name on your Fundrise account
Last name(s) listed on your Fundrise account are not listed on your bank account
Authorized signer on the bank account is a family member or other third party

To proceed with your investment, please link a bank account in your name from your account settings. Next, please update the associated bank account to your new bank account from the transactions page of your dashboard in order to resume processing your order.

Alternatively, please reach out to support@fundrise.com to confirm the exact name listed on your bank account and we would be happy to work with you to approve your investment.

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